Delivery & Collection Information

Our Turkeys, Hampers and Christmas trimmings can all be ordered for Delivery or Collection from our farm.

Key Dates

Christmas 2026:

Delivered Tuesday, 22nd December 2026 (by 6pm)

Final date to place an order for home delivery: , Friday 18th December 2026

Collection Wednesday, 23rd December (by 6pm) or Thursday, 24th December (by 2pm)

Thanksgiving 2026:

Delivered Tuesday, 24th November 2026 (by 6pm)

Final date to place an order for home delivery: , Monday 23rd November 2026

Collection Wednesday, 25th November (by 6pm) or Thursday, 26th November (by 6pm)

Delivery Details
  • Sent by FedEx courier for next working-day delivery
  • Temperature-controlled packaging with food-safe gel ice packs - designed to keep cool for at least 48 hours
  • Mainland UK delivery only (excluding Highlands & Islands)
  • Standard delivery cost: £9.95

Delivery Options

Christmas Orders
  • Standard delivery: 22nd December
  • Earlier weekday delivery available on request. Please email sales@johnhoweturkeys.co.uk or Call: 01580 291415
  • Last day for guaranteed Christmas delivery (subject to product availability) 21st December - We strongly advise you not to leave it so late!

Next Day

Delivered next working day - Tuesday to Friday by 6pm

Order by 12pm to guarantee next working day delivery

Missed Deliveries

  • If you are not home, the courier will leave a card or attempt to leave the parcel in a safe place
  • If delivery is not possible, the order will be returned to a cold depot and re-delivered the next day - don't panic the courier box is designed to keep items cool for at least 48 hours

Important

  • John Howe Turkeys is not liable if no one is home to accept delivery, unless written delivery instructions are provided at least 24 hours in advance (via order notes or email: sales@johnhoweturkeys.co.uk)
  • If your order has not arrived by 4pm on 22nd December, please contact us immediately (ideally before 5pm)

Tracking Your Order

Collection Information

Christmas Collections
  • Wednesday, 23rd December 2026: 9am – 6pm
  • Thursday, 24th December 2026: 9am – 2pm
  • If you cannot collect by 2pm on 24th December, please let us know in advance

Early Collections

If you’d like to collect your turkey before Wednesday, 23rd December 2026 (Christmas) or before the scheduled Thanksgiving date, please email sales@johnhoweturkeys.co.uk or call: 01580 291415

Collection Location

John Howe Turkeys, Lotland Farm, Biddenden Road, TN30 6TD. See map below for directions.

Please remember to bring your order confirmation number with you when collecting your purchase. You can find the order number in your order confirmation email.

How Your Turkey Will Be Presented

Each turkey is prepared oven-ready and includes:

  • Wrapped in greaseproof paper
  • Vacuum-packed giblets
  • Pop-up cooking timer
  • Cooking instructions
  • Packed in an easy-to-carry John Howe Turkeys box.