Delivery & Collection
Our Turkeys, Hampers and Christmas trimmings can all be ordered for Delivery or Collection from our farm
Collection from our Farm
Easter Collection 2024
Thursday 28th March 2024 9am to 6pm
**Please get in touch if you would like to arrange a different collection date**
Please collect at your convenience on
Monday 23rd December 2024 9am-6pm.
Tuesday 24th December 2024 9am – 2pm
If you are unable to collect your order by 2pm on the 24th December please let us know.
Each Turkey will be presented to you as oven ready, wrapped in greaseproof paper, with vac packed giblets, a pop-up cooking timer & cooking instructions; in an easy to carry John Howe Turkeys box.
When collecting your turkey (from Lotland Farm, Biddenden Road, TN30 6TD) please try and bring your order confirmation number.
If you would like to collect your turkey prior to Monday 23rd December 2024 please send an email to sales@johnhoweturkeys.co.uk, or call 01580 291415 to confirm your preferred collection date.
Deliveries
Easter Delivery 2024
Wednesday 27th March 2024, by 4pm
**Please get in touch if you would like to arrange a different delivery date**
Your Turkey will be delivered by 4pm, at the standard rate, on Monday 23rd December 2024 (Christmas Birds) or Tuesday 26th November 2024 (Thanksgiving birds)
The final date an order for home delivery can be placed will Friday 20th December 2024.
All our deliveries are sent by courier for next day delivery in temperature controlled packaging, combined with food safe gel ice packs to ensure your order remains at the correct temperature during transit.
All delivery costs are charged to us by APC Overnight to deliver your order in peak condition and to ‘guarantee’ it arrives in time for Christmas.
We can deliver to anywhere in mainland UK, excluding the Highlands. (For deliveries elsewhere, please contact us)
Your Order will be delivered at the standard rate (£9.95), on 21st December 2023 (or any week day prior to).
If you would like a delivery before the 21st December, please send an email sales@johnhoweturkeys.co.uk or call the farm 01580 291 415 to confirm your preferred delivery date
Missed deliveries
If you are not at home when the courier delivers your order, they will leave a card. If, for any other reason, your delivery is not possible, all items will be returned to a cold depot and delivery will be attempted again the following day.
* John Howe Turkeys will not accept liability if a customer is not home to accept the delivery: Unless specific delivery instructions have been provided beforehand in writing either when placing your order or by email to enquiries@johnhoweturkeys.co.uk
* If you have not had a delivery by 4pm on the 23rd December, please contact us asap – ideally before 5pm.
Tracking your order
If you have provided us with an email, order status tracking will be available via a APC Overnight tracking number sent to you following confirmation of your order. For any delivery queries or changes to your order please call our farm 01580 291415 or email sales@johnhoweturkeys.co.uk
‘We are sure that you will love your Christmas Turkey, but in the unlikely event you have a problem, our Turkeys come with a full money back guarantee’.